firbanks IT

Providing computer support and communications to companies in Hampshire for 20 years.


firbanks IT

Providing computer support and communications to companies in Hampshire for 20 years.


firbanks IT

Providing computer support and communications to companies in Hampshire for 20 years.



Disaster Recovery

The threat of data loss during any disaster is worrying for any business. Firbanks can provide innovative and cost effective ways to safeguard your data and plan a response to an emergency.

Computer Support

Our computer support services ensures your business systems run efficiently. Our experienced support staff can assist with both cloud based and traditional on site systems. We can help you stay online.

Secure remote support

Did you know that 95% of user issues can be solved remotely? The average fault is logged within 3 minutes of being reported and often resolved within 15 minutes.


Always stay in touch both in the office and on the road. Our choice of mobile and fixed data solutions gives you the best in choice for staying connected.


Founded in 1998, Mark set up an IT support business to provide computer support and maintenance services for the local Southampton area. The company since grew through recommendations and evolved to provide computer support, business communications, web hosting and network services.

Our team can provide support and migration services to accommodate businesses looking to move to the cloud. We heavily focus on security and ensure that systems are designed with security in focus from the ground up.

Our modern office phone systems use the very robust Broadsoft platform. We offer a single point of contact and billing provider for IT and communications.

Our mobile phone and data packages are built to work on both O2 and Vodafone networks. Giving you the choice of network on simple, 90 day sim only tariffs with mobile data packages ranging from 2gb to 50gb of monthly data and inclusive roaming also available to many countries. We can also offer mobile data with fixed IP addresses. Perfect for a backup office internet connection or mobile site with limited cable services.


Internet Services

We offer both fixed and mobile internet services essential for business communication. Firbanks directly supply and provide and support our Internet services.

Office Phone Systems

Our fully featured Hosted Phone Systems offer a flexible phone service offering features such as ring groups, conference calling, hold music, voicemails and much more. Communication is essential in every day business. Technology plays a vital roll and helps keep costs lower whilst offering reliable voice services usually only previously available in traditional high-end and more expensive telephone systems.

Mobile Packages

Mobile communication is essential in every day business. Our flexible and short term mobile phone packages offer great value. Services supplied based on the O2 or Vodafone network

Why use Firbanks ?

  • Our experienced, knowledgeable and down to Earth staff offer fast responses to the majority of support cases.
  • We have a proven track record of customer retention. Some clients have used us for over 20 years.
  • Our advise is based on fact and not technical phrases aimed to bamboozle.
  • A single point of contact for all of your technology and communications
  • Customer references are available on demand, and from recognised local businesses.
  • Voice and data solutions are built on robust, industry standard technology and practice using well known brands such as Broadsoft, BT, Vodafone and O2
  • All work is completed with a heavy focusĀ on privacy and cyber security and conforming with current best security practices.
  • A single point of contact for all of your technology and communications


Heatwaves can kill servers

| Uncategorised | No Comments
Whilst many are enjoying the weather, some overlook servers hidden in server rooms, under stair cupboards, and boxes. Servers emit heat and whilst a modern system has more tolerant operating…

Wannacry Decryption Tool released

| Uncategorised | No Comments
A week on, there is some good news in the world of computer security. A decryption tool named 'WannaKey" has been released by Guinet, however you do need certain criteria…

Wannacry ransomware outbreak

| Uncategorised | No Comments
It has been a busy weekend for many. An outbreak that started on Friday had spread so quickly across many large and well known organisations luckily came to a halt…

Add a new lease of life to your workstations

| Uncategorised | No Comments
I've heard it many times. Your staff are complaining because their computers are running slow. It was top of the range but given a few years it now performance at…