Firbanks IT is a support consultancy, led by Mark Banks in Southampton, Hampshire. With 20 years experience of infrastructure, communications, support, design and system security. We boast troubleshooting and strategy as our strengths and the ability to retain our relationship with clients for many years only adds to the credibility of our work and advice. We’re surrounded by cloud solutions but only with experience and diverse knowledge can help ensure your business cost effectiveness and prevent overpaying and a wastage of resources.

With experience in both IT and communications, some projects include –

Cloud data – moving data from on-premise servers to cloud storage such as Dropbox, Onedrive for Business. Advising the best approach, where data can be kept, retention, backup and access policies to ensure you’re in control of your data.

Cloud email – Planning, implementing and supporting moving to cloud email services such as Hosted Exchange, Office365 Exchange online and Google Apps. Keeping your essential communications always available and moving away from in-house servers and single points of failure.

Cloud web hosting – Move your website to us. We can offer managed hosting ensuring the website is backed up, monitored and updated regularly to ensure it’s fast, safe and secure.

Cloud telephony – Advising cost effective ways to communicate using modern technology with regards to landlines, mobiles and IP based telephony.

Cloud backup – Off-site, encrypted data backup from on-premise servers allows a fully automated and reported method of ensuring that your data is safe. Daily email reports detail new, updated and deleted files.

Outsourced help – Level 3 IT support by remote or site visit. We are often called to provide extra capacity to existing IT teams, or to utilise our skills as and when they are required to resolve most infrastructure and server/client related issues

One-off troubleshoots – Companies choose to use Firbanks services for a second opinion for an ongoing issue, or simply to troubleshoot and ‘blitz’ through a list of snags at an arranged time and report on any findings. These visits are very productive and usually met with very positive feedback.

What’s more, Firbanks IT are fully able to offer a single point of contact and is your single billing provider. We own all of our cloud, telephony and broadband relationships. This prevents finger pointing in the event of any service disruption and complete task ownership through to complete resolution.

Please click the tabs above to browse our services in more detail.

Please contact us to see how we can help.

Contact us today!  01489 858109