Firbanks IT is a cloud IT solutions and communications provider located in Southampton. As a Microsoft Silver Partner, our primary focus is with the Office365 ecosystem – design, planning, migrating and supporting the transition in to the cloud. We boast to be a single point of contact and billing provider to own and provide sole responsibility for IT and communications.

Firbanks also provide data connectivity, cloud voice and mobile communications to compliment our cloud offering. We have mature, wholesale partnerships in place to provide an all-inclusive solution, both fixed and mobile to cater for your business requirements.

We have recently introduced all-inclusive, managed packages for both cloud based and traditional customers that can be customised to your requirements offering a simple monthly, predictable fee for an all-inclusive approach to service for any business.

With experience in both IT and communications, some projects include –

Cloud data – moving data from on-premise servers to cloud storage such as Dropbox, Office365 Onedrive for Business and Azure. Advising the best approach, where data can be kept, retention, backup and access policies to ensure that you retain control of your data.

Cloud email – Planning, implementing and supporting moving to cloud email services such as Hosted Exchange, Office365 Exchange online and Google Apps. Keeping your essential communications always available and moving away from in-house servers and single points of failure.

Cloud telephony – ccost effective ways to replace and move away from traditional telephony. Communicate using modern technology with regards to landlines, mobiles and IP based telephony.  We can advise on, supply and design either an in-house PBX phone system with the necessary connectivity and numbering or a fully hosted telephone system that can optionally integrate with your desktop and provide a wholesome, feature rich and cost effective user experience.

Cloud backup – Off-site, encrypted data backup from on-premise servers allows a fully automated and reported method of ensuring that your data is safe. Daily email reports detail new, updated and deleted files.

Outsourced help – Traditional IT support by remote or site visit. We are often called to provide extra capacity to existing IT teams, or to utilise our skills as and when they are required to find a solution and resolve infrastructure and server/client related issues

One-off troubleshoots – Companies choose to use Firbanks services for a second opinion for an ongoing issue, or simply to ‘blitz’ through a list of snags at an arranged time and report on any findings. These visits are very productive and usually met with very positive feedback.

What’s more, Firbanks IT are fully able to offer a single point of contact billing provider. We own all of our cloud, telephony and broadband relationships. This prevents finger pointing in the event of any service disruption and complete ownership of any task through to resolution.

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Please contact us to see how we can help.

Get in touch today!  01489 858109