Communication is essential in every day business. Technology plays a vital roll and helps keep costs lower whilst offering reliable voice services usually only available in traditional high-end and more expensive telephone systems.

Welcome to the new and advanced telephone system. Whether you are relocating office and need to keep your existing number, require new phone number or you wish to obtain a new and advanced telephone system, Firbanks IT can help. From as little as £6 per month per extension you can integrate your handset with outlook, use CTI, integrate with CRM products and so on. We can supply your business with a broadsoft based hosted switchboard system allowing you to work from home, at the office with multiple extensions and take advantage of a huge range of features now available with our IP telephony services. This gives the ability for call transfer, call hold, hold music, hunt groups, call queuing, caller ID routing, call recording and many other services. All phone numbering is retained and kept within the BT wholesale network. You benefit from:

  • No large up front costs
  • No long term contracts
  • Keep your phone number – regardless of office location UK or otherwise
  • Low cost phone calls
  • Choice of any geographic phone numbers
  • Freephone and non-geographic possible
  • Essentially one of the most advanced office switchboard systems around
  • Ability for home working
  • Home workers or larger offices
  • Conference rooms
  • Customisable Hold Music
  • In-call recording
  • Multiple devices per user (ie softphone, mobile, cordless and deskphone)
  • Fax to email services
  • Large range of handsets

Firbanks IT has full access to BT Wholesale and can provide standard phone lines, manage standard telephone services, offer cheaper phone calls through conventional telephone networks and offer business broadband at sensible rates. Contact us now for further information on how we can help modernise your communications today.