Why use Firbanks IT remote support?

At Firbanks IT we're consious of our customer's security and with this in mind we made sure that we used the best remote access solution in the business. Our support software is fully auditable and has been penetration test and verified by Symantec and is also the only solution to be FIPS 140-2 certified (US Military level).

We can securely support Windows PCs, MACS running OSX, Linux clients, Blackberry Smartphones, Windows Mobile smartphones and Android smartphones. 

We have made it very quick and easy to access our remote support services. Simply click 'remote support' on our top left menu and then click on the name of the representive that you are speaking to on the phone. Run the download and then watch us control your computer and resolve the problem.

A record of all remote support sessions are kept and archived should there be any descrepancy further down the line.